All engine purchases/sales are
final. We do not offer refunds on engines or shipping expenses.
We provide exchanges
If we make a
mistake such as shipping you a engine different than what you ordered,
i.e. you ordered a 305ci and we shipped you a 350ci, we will exchange that
engine at no cost to you. You will not have to pay for any return
shipping expenses. This has never happened, but you are covered -
just in case.
If an engine is
damaged in transit to you (see Shipping, above) we will exchange the
engine at no charge, excluding freight fees.
have been installed cannot be exchanged. Any installed engine is
covered by our comprehensive Warranty (please click above).
have not been installed can be exchanged for an "upgraded"
engine, i.e. larger displacement, high performance, etc. Customer is
responsible for any shipping expenses, labor expenses, core expenses,
etc., resultant of the upgrade.
If you need to
return an engine for any reason, you must contact us before shipping the
unit and obtain our specific authorization. We cannot accept any
engine returns without our prior approval.